Privacy Policy

1. Data Controller

PlayIQ is the data controller responsible for your personal data.

2. Data Collection

We collect personal information such as your name, email address, phone number, location data, and golf performance data to provide and improve our services. We collect data when you create an account, use our services, or communicate with us.

3. Legal Basis for Processing

We process your personal data based on your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in improving our services.

4. Data Usage

Your information is used to personalize your experience, provide coaching feedback, process payments, communicate with you, generate AI-powered insights and recommendations, and for analytics and research to improve our services.

5. Data Protection

We implement industry-standard security measures to protect your personal information. Passwords are encrypted using SHA encryption algorithms and are never stored in plaintext in our databases. We regularly update our security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Data Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our application, provided they agree to keep this information confidential and comply with GDPR requirements.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. We ensure appropriate safeguards are in place to protect your personal data.

8. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

You have the following rights regarding your personal data:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

11. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at [email protected].